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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

3 Tips for Choosing the Right Office Technology

3 Tips for Choosing the Right Office Technology

Getting the right technology for your business can be confusing and downright frustrating if you don’t know what you are looking for. After all, technology is supposed to make life easier and keep your business more efficient and organized. With so many rapidly evolving technologies now available, it can be hard to choose which to deploy inside your business. Today, we’ll go through three tips that can help you identify and deploy the technology that will work for you.

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Finding the Right IT is Finding Its Purpose

Finding the Right IT is Finding Its Purpose

When you implement a new technology solution, you usually do so with the intent of solving some kind of problem your organization is experiencing. Therefore, as your business should be using technology to move forward and make progress toward your goals; any technology you implement that does not move your business forward can be seen as an impediment to its success.

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Data Backup is Extremely Important. Here is Why

Data Backup is Extremely Important. Here is Why

How often do you think about your business’ future? If you are a good business owner, chances are your hopes and aspirations for the future are informing your current business practices, but if not, we have news for you. Even something as simple as a hardware failure can be enough to derail operations bad enough that you may not be able to recover—especially if you are unprepared for the data loss that could ensue.

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Cloud Platforms are Deteriorating the Need for Onsite Computing

Cloud Platforms are Deteriorating the Need for Onsite Computing

Cloud computing has been a major topic of discussion in the business world, but many IT professionals have been skeptical of the practice over the years due to security concerns and issues with management. However, technology advancements have allowed businesses to implement cloud computing in previously unforeseen ways, leading to more convenient, flexible, and affordable solutions as a whole.

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Tip of the Week: Maintaining Software that Fits Your Business

Tip of the Week: Maintaining Software that Fits Your Business

Businesses use different types of software to fulfill various tasks and functions throughout the workday, but there are certain practices you can implement today that can help you better manage your software solutions. Here are three ways your organization can take better care of its software infrastructure, regardless of industry or business size.

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3 Simple Problems Most Computer Users Will See

3 Simple Problems Most Computer Users Will See

Sometimes you might experience computer trouble and wonder when it’s time to call in the experts. After all, you don’t know how much you might break your budget, right? Depending on the issue, you might be able to resolve it yourself. We’ve put together three of the most common computer repair scenarios that you might encounter and how they should be handled.

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Vendors Can Really Waste Your Time

Vendors Can Really Waste Your Time

As a business owner, you have relationships with your vendors that must be cultivated and maintained in some way on the off chance you need them for support. However, working with vendors can be stressful and downright frustrating at times. Let’s examine a specific situation that demonstrates these challenges and what you can do about it.

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Integrating New Hardware Doesn’t Have to Be Difficult

Integrating New Hardware Doesn’t Have to Be Difficult

Your business might find itself in a position where it needs new hardware. You must make educated decisions about which hardware to acquire and when, but unless you are a tech guru, you probably need a hand figuring out how to get the most value. 

That’s where we come in.

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Utilizing Open Source Software Can (Sometimes) Be Problematic

Utilizing Open Source Software Can (Sometimes) Be Problematic

When it comes to software solutions, many companies don’t have as much freedom as they might like to pick and choose the highest quality solutions available. Some companies might even opt to take advantage of free, open-source software simply because it is the best option that fits their price point. While there are benefits to open-source software, we want to encourage all users to also consider the dangers involved with using it.

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When is it Time to Upgrade Your Technology?

When is it Time to Upgrade Your Technology?

In today’s ever-changing business technology landscape, it can be difficult to know when to upgrade your technology, especially when there are so many options available. How do you avoid getting caught up in the excitement of every new thing? It starts with knowing where your organization is and whether you need to make a change.

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Applying Life Lessons to Improve Your IT

Applying Life Lessons to Improve Your IT

Sometimes it can be challenging to manage your IT solutions, but much of the advice that applies to technology is just general advice for living a good life. Let’s take a deeper dive into these ideas and see if we can apply certain life lessons to a business IT setting.

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5 Ways to Improve Your Technology Troubleshooting

5 Ways to Improve Your Technology Troubleshooting

When you suffer from a technical difficulty, it’s your responsibility to ensure that it is handled in a timely fashion, whether it is reporting the issue to IT or taking care of it yourself. The process of troubleshooting, however, can save you from waiting around while IT tinkers with your device’s settings. Let’s examine the five stages of troubleshooting and how you might try them yourself.

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Make Strategic Decisions Better with a Virtual CIO

Make Strategic Decisions Better with a Virtual CIO

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option of hiring a virtual CIO.

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Making Solid Technology Decisions will Help You Build the Business You Want

Making Solid Technology Decisions will Help You Build the Business You Want

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. In fact, you’ve been using all of the standard fare for business technology, such as computers, server units, and networking components for quite some time. All technology must eventually be replaced though, so it’s critical that your company has an established approach to make this happen in the most seamless and least stressful way possible.

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Let’s Look at Some of the Software Every Business Needs

Let’s Look at Some of the Software Every Business Needs

All businesses utilize software to a certain extent, but not all companies have the same needs. That being said, there are certain types of software that all businesses can benefit from, regardless of industry or service offerings. We’ve put together a list of business software solutions that companies can utilize to improve operations.

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Best Ways to Get the Most Out of Your Point of Sale System

Best Ways to Get the Most Out of Your Point of Sale System

Many small businesses that provide goods or services have a Point of Sale, or POS, as the primary workstation. As such, many of the business’ core processes run through it. These systems have a plethora of great features that are built right into them, and if you fail to take advantage of them, you could be wasting valuable time and resources.

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A Few Tips for Securing Your Email Server

A Few Tips for Securing Your Email Server

All businesses rely on email, but we will admit that it’s not the sexiest technology solution out there. It’s more of a necessity rather than something you might get excited about implementing for your company. Still, this does not lessen its importance, so you should give it the same care you would any other aspect of your business’ IT infrastructure.

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Virtualization Can Help Substantially Reduce Computing Costs

Virtualization Can Help Substantially Reduce Computing Costs

Businesses use a lot of technology to keep themselves competitive and operationally efficient. One way that organizations use to make their technology infrastructure more accessible is through the use of virtualization. Let’s discuss what virtualization is, how it benefits businesses, and some examples of how you might consider leveraging virtualization to your company’s benefit.

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You Need to Actively Support Your Employees

You Need to Actively Support Your Employees

We don’t believe for one second that employees want to do the wrong thing; after all, they work for you for a reason, that reason being they want to do the job you hired them to do. Unfortunately, technology can often make it so that this process becomes difficult. If you don’t invest time and effort into ensuring that your team’s technology and resources are available when they need them most, you risk them choosing unproductive or even unsecured work methods.

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Going Paperless Offers Tons of Value for Small Businesses

Going Paperless Offers Tons of Value for Small Businesses

Paper documents have always been a major part of doing business, whether it’s signing contracts between you and your clients or employee paperwork from when you make new hires. The thing with paper documents, however, is that they can take up a ton of space in filing cabinets, and depending on your habits, they can quickly become unorganized.

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