SCW Blog

Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face. 

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

In certain industries that are steeped in tradition, it can often be challenging to meet the stringent security requirements in order to keep up with modern threats. Take, for example, the modern law firm. Just how does a law firm go about securing its data and technology, and what must be considered when implementing security solutions for these types of organizations?

Large, medium-size, and especially small businesses are facing some difficult times at this point—and for them to make it through this and flourish in the future, some long-term changes are going to be necessary. Let’s break down a few ways that technology should play a role in these changes.

“Doing things the old-fashioned way” isn’t often how a managed service provider will operate, but in some respects, this really is the best course to take with your IT, at least in terms of strategy. Let’s consider some principles and best practices that have largely remained the same even as time has changed.

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

Technology is getting smarter, from the consumer level on up. As such, artificial intelligence is appearing in more and more applications that all businesses can embrace. Let’s take a few minutes and go over the various ways that artificial intelligence can be used to support your business’ operations.

When a business gets hacked or loses data, it can turn out to be a problem that won’t go away. If your business is seeking to get the security it needs to protect the welfare of your employees, your clients, and your substantial investment, you have to start to look at the bigger picture. The security of your business happens at three levels and you need a plan for each. Today, we’ll take a look at these three levels.

About two and a half years ago, the financial services company Equifax was forced to admit that over 145 million people were victims of one of the largest data breaches in history. The company’s network was accessible by hackers from May until July of 2017 after a website application’s vulnerability was exploited. 

The COVID-19 pandemic is one of the most remarkable situations that will happen in our lives. Unfortunately for businesses, mandated stay-at-home orders for non-essential workers have pushed a lot of the work that typically was done in the office to employees’ homes. This has necessitated many businesses to make a quick digital transformation.

COVID-19 has been pretty rough on the small business. Millions of businesses have either been forced to suspend or alter operations. Today, we wanted to point out that you may be distracted with a lot of things, but your business’ cybersecurity efforts need to be a priority.

In a word, yes.

While that answer may seem insufficient for such a broad question, you truly should, and there are many reasons why. Let’s get right into how trusting your staff can bring your business and its operations some significant benefits.

Most companies lean pretty heavily on their technology. They typically invest in tried-and-true technology solutions to cover their operational problems, while trying to find innovative tools that return higher yields on their investments. For 2020, there are a few trends most SMBs are going to want to take head on. They include:

Business processes and procedures are a key component of any successful company. There are plenty of examples of businesses that have literally been built on the practices that they have implemented. We’ll go over a familiar example here, and how you can start to tighten up your own processes.

One of the earliest memories I can remember is being relentlessly reminded “organization is the key to success”.  While it might have been a comedic expression to say while cleaning up the house, becoming a business owner has undoubtedly caused organization to become more of a strategy rather than an obsession.

It feels like every week we learn about another big business or bank or municipality getting hacked, and the data of their customers getting stolen.

Big organizations are losing millions of dollars, forcing their hand to run damage control to millions of customers and deal with crushingly bad press. Beyond feeling a little numb to these cyberattacks (more on this in a moment), many small business owners might be feeling pretty lucky they don’t need to deal with these types of threats. Unfortunately, they are dead wrong.

There are many obstacles that any business owner needs to avoid in order to keep themselves from backsliding like Sisyphus did in Greek myth. Some of these obstacles may not be the first that come to mind, either. Here, we’ll review six mistakes that a business owner can make that can prevent them from reaching their goals. 

In today’s highly competitive business environment, any advantage that you can claim will be useful to you. One big advantage you should seek to have is a trusted and reliable resource you can turn to so they can help you manage your IT solutions, consulting you on your business’ future in terms of its technology.

Service offerings for business technology are kind of tricky to approach for administrators--especially if they have gotten by just fine without implementing new technology for the past few years. We want you to ask yourself if you are absolutely certain that the solutions aren’t needed by your business. You might find that you actually do need them.

Businesses can’t view the right technology solutions as a privilege--not any longer, when the modern business should look at technology as a necessity in order to remain competitive. Your business can benefit considerably from making use of the right technology solutions, but it’s not always easy to identify what your business needs. We’re here to help you make that choice.