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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Why Does Cybercrime Happen and What Can You Do About It?

Why Does Cybercrime Happen and What Can You Do About It?

There are countless threats out there that can leave your business in a worse state than before, including viruses and malware, ransomware, data breaches, and other types of phishing attacks. It’s hard to go about your day without worrying about these types of threats, especially in today’s connected business world. However, the ones you need to watch out for most of all are the ones that are so personal you’d never expect them.

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How to Resolve Common Collaboration Security Mistakes

How to Resolve Common Collaboration Security Mistakes

Communication and collaboration tools are central to the success of any business—especially in today’s connected business landscape. More than anything else, you cannot let your collaboration tools put your company data at risk. We have some tips you can use to avoid some of the common challenges that businesses face with collaboration and data security.

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With Collaboration Tools, You Build a More Efficient Business

With Collaboration Tools, You Build a More Efficient Business

Collaboration is a major part of any business endeavor, and if you play your cards right, you can use effective collaboration methods to improve your company’s productivity and innovation. At the heart of these improvements is technology; the right tools can streamline collaboration and make your efforts much more efficient and effective.

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Five Variables that Can Build a More Collaborative Workplace

Five Variables that Can Build a More Collaborative Workplace

Today’s business leans on collaboration more than ever. Employees that work together efficiently and effectively can streamline processes and create a lot of positive momentum for a business that includes enhancing productivity and fostering innovation. Let’s go through a few variables that fuel solid collaboration. 

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Is Your Phone System Hurting Your Chances with New Prospects?

Is Your Phone System Hurting Your Chances with New Prospects?

“Please listen carefully as our menu options have changed…”

Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success.

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Want to Boost Your Productivity? Focus on Communication!

Want to Boost Your Productivity? Focus on Communication!

If you’re anything like me, you’ve always got a thought in the back of your head regarding your business and how you can make it more productive. While there are a lot of different ways you can do so, we wanted to focus on one that might not be the first to come to mind: communicate more.

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Professional Services Keep Innovating

Professional Services Keep Innovating

Professional services are some of the oldest professions in the world, so technological innovation has had a direct impact on productivity in this sector of the economy. Today, we’ll take a look at a couple of technologies that are built for the professional services industry and how they help PS firms enhance their productivity.

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Handy Shortcuts in Google Chat

Handy Shortcuts in Google Chat

Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat.

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Strengths-Based Development Can Take Your Business to New Heights

Strengths-Based Development Can Take Your Business to New Heights

Imagine that you are a kid again and you get low marks on a test in school. The natural response from your parents and teachers is that you need to double down on studying for that subject, as it is clear that you struggle with it. The same can be said for any professional shortcomings, such as public speaking, interpersonal communication, and other performance-based skills. But what if we flipped this concept on its head and focused not on what our deficits are, but instead where our strengths lie?

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How to Make the Most of Your Business’ Communications, Here and Now

How to Make the Most of Your Business’ Communications, Here and Now

Business communications have seen some significant changes, particularly with recent events being what they have been. Instead of your team members having the opportunity to simply turn to one another in the office, there are now added hoops that they must jump through. Let’s go into how your internal and external communications should adjust to meet these changes.

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Help Fix Internet Inequality by Installing the FCC’s New App

Help Fix Internet Inequality by Installing the FCC’s New App

With the transition of broadband Internet from a helpful convenience to a prescient need for modern life and business, it is staggering to consider that access to this resource is not equally distributed. While the U.S. Federal Communications Commission intends to change this, they need data to help them gauge the true scope of the problem. To do so, the FCC is pulling out an application that they first released years ago: FCC Speed Test.

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What 2021 Should Hold for 5G

What 2021 Should Hold for 5G

2020 was a big year for the wireless industry. The start of 5G, while hotly anticipated, was kind of a flop outside of some select places. Today, we thought we would discuss the changes and considerations that the telecoms are going to have to confront in 2021.

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3 Apps That Are the New Face of Collaboration

3 Apps That Are the New Face of Collaboration

Collaboration is central to most business’ production strategies nowadays. It’s no secret that businesses are doing more with less and in order to coordinate resources that are stretched thin, companies are looking to collaborative software titles. Today, we will briefly go through three of the most popular collaboration apps to give you an idea of what they can bring to your business. 

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Non-Technical Solutions for Team Collaboration

Non-Technical Solutions for Team Collaboration

There is no denying that “collaboration” is one of the biggest business buzzwords right now… and for good reason, since it is a prerequisite for any business seeking to compete in its market. Let’s take a different tack than we usually would and consider some of the non-technical elements your business needs to incorporate to encourage collaborative work.

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Why VoIP is a Smart Business Technology for 2021

Why VoIP is a Smart Business Technology for 2021

Businesses of all shapes and sizes rely on the telephone to support their operations, which has historically required no small investment on their part. Today, however, there is a much more cost-effective option in Voice over Internet Protocol (also known as VoIP). Let’s consider a few reasons that businesses should see VoIP as the superior option.

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What Your Team Needs in Order to Collaborate

What Your Team Needs in Order to Collaborate

Collaboration is widely accepted as a “must-have” in the current, connected business environment… at least, for any organization that wants to remain competitive. Let’s take a few moments and consider what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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Embrace These Solutions for Improved Collaboration

Embrace These Solutions for Improved Collaboration

Collaboration is a critical consideration—especially nowadays, with more people than ever before working remotely. Fortunately, there are plenty of solutions available today that enable the level of communication necessary for effective collaboration to take place. Let’s go over some of the tools your business should embrace to fulfill its needs.

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Speed Up Your Email Communications with Gmail Templates

Speed Up Your Email Communications with Gmail Templates

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

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A Basic Look at Collaboration Solutions

A Basic Look at Collaboration Solutions

As technology has improved, the capacity for businesses to operate has risen along with it. In no place is it clearer than in today’s collaboration solutions and the utility they can now offer. Let’s examine what collaboration solutions are, and how they benefit the businesses that adopt them.

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Tip of the Week: Communication Practices to Support Your Business

Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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