SCW Blog

At the end of the day, the tools you provide for your employees are going to make or break their productivity, so why not look at your employees, not as end users, but also customers? By examining the way that industry trends impact the decisions of consumers, you can implement more effective communication solutions that will allow your employees to flourish in the workplace.

Businesses today depend more on digital communication than they ever have. That’s why it is important for them to get the tools and resources they need to conduct efficient and effective business. Today, we are going to outline three of the most effective communication tools for business and what makes them so beneficial. 

How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.

Instant messaging is a solution that has picked up in the business world, and for good reason. While email allows for more passive communication, instant messaging allows for more instantaneous communication, similar to a phone call in its urgency. But are you using instant messaging in the proper way?

VoIP, the shortened form of Voice over Internet Protocol, can be considered the latest and greatest in telecommunication, a solution that is far superior to traditional landlines. Some businesses have embraced this technology with open arms, whereas others still cling to their landlines like their lives depend on it. At the end of the day, relying on your landline when a better solution exists is no different from throwing money away.

Discord is not considered a business-grade solution, but it does have some merits in terms of communications and collaboration. Let’s discuss some of the ways that this platform can be used to help your business. After all, there is a reason why it’s so beloved with its user base, so maybe you will find some value in it.

Businesses have long used telephony solutions of some sort, but the traditional landline is an archaic piece of technology in the modern office. You can take your organization to the next level with a more dynamic and flexible solution, one that has the same features without all of the headaches associated with traditional telephone systems. A Voice over Internet Protocol (VoIP) solution can completely change your communications for the better.

For many, working from home has been an adventure. A lot of workers were moved off site during the pandemic and now, a year later, are just now settling into working from home and the new expectations that this brings. People just had no idea how their job would change over the time they are away from their office. Today, we take a look at communications fatigue and what your business can do to help your remote workers from feeling overwhelmed. 

Voice over Internet Protocol has been one of the most dynamically growing products in all of information technology. Today, over 30 percent of businesses are using VoIP, and that number is growing fast. VoIP presents some extraordinary benefits for businesses that do business internationally. Today, we’ll take a look at VoIP’s trends and how it can be an effective investment for your company.

For the small business owner, this has to go down as one of the most challenging periods in recent memory. Many of the more fortunate businesses have shifted their operations remotely as stay-at-home orders were in place with varying degrees of success. Regardless of where your business is in relation to normal, you’ll always be looking for solutions that will both reduce costs and bring more dynamic functionality to your business. One such solution is hosted VoIP.

The rise of the remote worker was happening long before the Novel Coronavirus outbreak made it necessary. People in all manners of positions were working remotely, and succeeding in doing so. Many organizations that have embraced the remote worker have seen noteworthy rises in productivity. In fact, many organizations have seen a lot of success using predominantly remote workers. 

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

VoIP, like most other business-grade technologies, was developed to give businesses (and other organizations) a chance to utilize the technology they spend so much money on for more than just for productivity. That’s not to say that VoIP platforms don’t have disadvantages, but the major disadvantages of VoIP are generally tied to the availability of a reliably strong bandwidth connection.

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

As useful as phone systems can be, they can be a real pain for a business to deal with. Between running the wiring for each office phone line (and dealing with the distraction that introduces into the workplace) and shouldering the significant bill from the phone company, it’s little wonder that many offices are abandoning traditional telephony in favor of a VoIP-based approach.

Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives businesses.