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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Unpacking the Most Common Small Business Technology Problems

Unpacking the Most Common Small Business Technology Problems

Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face. 

Cybersecurity Threats

The increasing prevalence of cyberattacks can be a major issue for small and large businesses. In today’s technology-driven business landscape, they are prime targets for hackers and other online criminals. Many small businesses lack the necessary resources and expertise to implement robust cybersecurity measures, making them vulnerable to data breaches, ransomware attacks, and other cyberthreats. To address this problem, small businesses should invest in reliable security software, regularly update their systems and software, educate employees about cybersecurity best practices, and implement strong passwords and multi-factor authentication.

Limited IT Infrastructure

Small businesses often face limitations in terms of IT infrastructure, including outdated hardware, inadequate storage, and slow network connections. These limitations can hinder productivity and the ability to scale operations. To overcome this problem, small businesses should consider cloud-based solutions, which provide scalable and cost-effective IT infrastructure. Cloud services offer flexibility, improved data storage, and enhanced collaboration capabilities, enabling small businesses to focus on growth without the burden of managing complex IT systems.

Lack of IT Support

Small businesses often lack dedicated IT personnel, leaving employees to deal with technology issues on their own. This can result in costly downtime, decreased productivity, and increased frustration among employees. In attempts to solve this problem, small businesses can lean on an outsourced IT provider like SCW. We can provide proactive monitoring, maintenance, and troubleshooting support that can help ensure technology-related issues are promptly addressed, and systems keep running as intended. 

Embracing technology and staying proactive will enable small businesses to stay ahead in today's competitive business landscape. If you would like to have a conversation about how our knowledgeable technicians can bring value to your organization, give us a call today at (509) 534-1530.

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Thursday, November 14 2024

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