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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Tip of the Week: Polling Your Outlook Contacts

Tip of the Week: Polling Your Outlook Contacts

Back in June, Microsoft applied an update to the Microsoft 365 version of their Outlook email platform, adding various features—including one that allows users to run a native poll through their email. Let’s go over how it works so that you can take advantage of this useful utility.

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Essential Technologies to Support Remote Learning

Essential Technologies to Support Remote Learning

As the summer of 2020 ends, kids are preparing to go back to school… albeit in a much different way than any of us have ever experienced. Instead of going to stores and picking out folders and pencil cases and binders, a lot of kids are hunkering down at home and preparing to learn remotely.

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Tip of the Week: Video Conferencing, Done Better

Tip of the Week: Video Conferencing, Done Better

Video conferencing has become a staple in the workplace, especially as social distancing encourages teams to remain at home and collaborate remotely. Considering this, it only seemed prudent to dedicate this week’s tip to how to use video conferencing more effectively.

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Tip of the Week: Five Expert Strategies for Better Productivity

Tip of the Week: Five Expert Strategies for Better Productivity

Productivity: for many, it is the ultimate goal in the workplace – to not only do a task well in a set time, but to do multiple tasks equally well in the same timeframe. As this is such a popular goal, many experts and consultants have devised strategies meant to boost an employee’s productivity. For this week’s tip, we’ll review a few of these strategies so you can give them a try.

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Tip of the Week: How to Download Videos from Social Media

Tip of the Week: How to Download Videos from Social Media

Social media has taken the world by storm, in no small part because of the videos that people share. We’ve all seen a shared video that we’ve wanted to keep. That’s why this blog will take you through the process of downloading videos from Facebook, Twitter, and Instagram.

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Tip of the Week: Properly Cleaning a Laptop

Tip of the Week: Properly Cleaning a Laptop

If you’re viewing this page on a laptop right now, I have some bad news. Studies have indicated that the keyboard you’ve been typing on is actually dirtier than a toilet seat. Pretty gross, huh? However, the last thing you want to do is ruin your laptop as you clean it… that’s why we’re reviewing the process of safely cleaning it - starting from the screen and moving on from there.

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Why (and How) to Train Employees on Their Technology

Why (and How) to Train Employees on Their Technology

Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others.

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How to More Securely Utilize Your Email

How to More Securely Utilize Your Email

Studies have shown that email still has a safe place in the business world, with an estimated 124.5 billion business emails sent and received each day. However, are the emails that your business is actually receiving safe? If you aren’t adopting the following practices in your daily business operations, they probably aren’t.

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Tip of the Week: Keeping It Simple

Tip of the Week: Keeping It Simple

Shortcuts are one of the key parts of using a computer these days, and when properly used, they can make your experience with the device much, much more convenient. You can be more productive throughout the workday and be more effective at completing tasks, all thanks to shortcuts. There are four in particular that can help you be a better computer user.

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Scammers Can Use Gift Cards to Target Your Company

Scammers Can Use Gift Cards to Target Your Company

Ready or not, the season of giving is here, and that means it’s gift card season. These can seem to be the perfect gift for coworkers and employees… which is why everyone will need to be wary of a particular business email compromise scam that has seen an uptick this year.

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How Your Kids Can be Hurt by Devices (and Vice Versa)

How Your Kids Can be Hurt by Devices (and Vice Versa)

As technology advances and improves at an exponential rate, it is little wonder that today’s youth are growing up with a closer relationship to technology than any other generation before them. While this has opened up many beneficial opportunities for them, it can also be the source of many serious issues without the proper supervision.

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Tip of the Week: Using Some of Microsoft OneNote’s Features

Tip of the Week: Using Some of Microsoft OneNote’s Features

Microsoft OneNote is a very useful application for, as you may have guessed, taking notes. However, when we say taking notes, we feel as though we’re not doing the application justice. We’ll share a few tips to help you use OneNote to its full potential.

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Tip of the Week: Your Keyboard Can Do a lot to Save Time

Tip of the Week: Your Keyboard Can Do a lot to Save Time

Did you know that switching from the keyboard to the mouse can eat up a full 8 work days worth of time per year?

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Tip of the Week: 5 Ways to Keep Your Data Safe

Tip of the Week: 5 Ways to Keep Your Data Safe

The basics are called “the basics” because they are the information you need to know first before you can get a genuine understanding of any concept. In many ways, the basics of network security are extremely important and cannot be ignored. Here are five basic ways you can keep your devices as secure as possible.

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Why the Modern Billboard is Better

Why the Modern Billboard is Better

Billboards have been around in one form or another for millennia, starting with the humble handbill in 1450, or under a looser definition, with carved inscriptions on ancient Egyptian monuments. Today, technology allows us to leverage billboards and other forms of signage in new ways. Below, we’ll examine how these technological changes can benefit the small-to-medium-sized business’ use of this marketing medium.

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Tip of the Week: The Basics of Evernote

Tip of the Week: The Basics of Evernote

With smartphones being so well suited to productivity and on-the-go organization, it’s little wonder that they have become a great tool for note-taking. One application in particular, Evernote, was designed with many features focused toward this very task. For this week’s tip, we’ll review some of the reasons that Evernote is a stand-out note-taking tool.

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Tip of the Week: How to Handle a Paper Jam Without Freaking Out

Tip of the Week: How to Handle a Paper Jam Without Freaking Out

What makes a paper jam so aggravating? Perhaps it’s because they typically happen at the worst possible time, like when you're printing handouts minutes before the start of your presentation. Or maybe it’s because they happen so frequently with older printers and copy machines. Either way, it’s beneficial for every office worker to know how to troubleshoot a paper jam.

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Tip of the Week: 4 Ways To Speed Up Your Computer

Tip of the Week: 4 Ways To Speed Up Your Computer

A slow computer is many things, but most of all, it’s an annoying problem to have. When you have work that needs to get done, a slow computer can hold you back from reaching your maximum potential. Do you struggle with technology that’s running at less than maximum efficiency? We’ll discuss some of the ways that you can resolve the issue of a slow computer.

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Tip of the Week: Try Out These Tricks Next Time You Browse the Web

Tip of the Week: Try Out These Tricks Next Time You Browse the Web

Your business relies on the Internet in order to accomplish a number of goals, including finding out information about your competition, accessing applications stored in the cloud, and simply staying in touch with your various contacts. However, there’s always room for improvement, and even some of the most simple tips can be a considerable help in achieving your day-to-day goals. Here are three ways you can make better use of your Internet browser.

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