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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

An Employee Fixing Their Own Technology May Do More Harm Than Good

An Employee Fixing Their Own Technology May Do More Harm Than Good

Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this doesn’t translate very well into business technology management.

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Tip of the Week: How to Handle a Paper Jam Without Freaking Out

Tip of the Week: How to Handle a Paper Jam Without Freaking Out

What makes a paper jam so aggravating? Perhaps it’s because they typically happen at the worst possible time, like when you're printing handouts minutes before the start of your presentation. Or maybe it’s because they happen so frequently with older printers and copy machines. Either way, it’s beneficial for every office worker to know how to troubleshoot a paper jam.

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Worker Productivity Suffers When Politics Take Center Stage

Worker Productivity Suffers When Politics Take Center Stage

As almost everyone has found out, political tension in much of the Western world has led to some pretty remarkable situations to unfold over the past year. From the controversial Brexit vote, to the election of Donald Trump as the United States’ 45th President, many people have been sucked into political turmoil inside their workplaces; and, it’s costing employers billions.

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Researchers Find 23 IoT Device Manufacturers' Lack of Security Disturbing

Researchers Find 23 IoT Device Manufacturers' Lack of Security Disturbing

At the recent DEF CON security conference in Las Vegas, hackers taking part in the IoT Village tested the security of a variety of Internet-of-Things devices that are widely available to consumers. They found dozens of vulnerabilities, reinforcing the idea that IoT-device manufacturers need to do a better job securing their products.

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Tip of the Week: How to Get Rid of These Windows 10 Apps that are Bad for Business

Tip of the Week: How to Get Rid of These Windows 10 Apps that are Bad for Business

Windows 10 sure does come with plenty of helpful, pre-installed apps. However, the OS also comes with its share of useless apps that most working professionals have no need for, and will likely never open. What are these useless Windows 10 apps and how can you get rid of them?

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