3 Key Goals for an Internal IT Team

Your business relies on technology to function as intended, and beyond that technology are the minds that maintain it and keep it operating efficiently. In a way, you put a great burden on them to ensure that your operations can continue unhindered; and yet, there are a variety of ways that you can make it easier for both IT and non-IT staff to do what you hired them to do.

We’re talking, of course, about establishing clear IT goals for your business’ future. By creating team goals, you can ensure that business is carried out in the most efficient way possible without losing sight of the ultimate endgame. Here are some of the ways you can set some goals for your internal IT team.

Waste Less Time on Patches and Updates
Your technology relies on security updates and patches that improve the way it works, but implementing these can come at a steep price. Depending on your business’s current IT workload, you might find that it’s impossible to find the time to implement these without sacrificing other imperative tasks. Yet, this doesn’t change the fact that you are risking your data by not implementing patches and updates, and you could even be putting your company in harm’s way.

Automation can be a great way to keep your business’ technology up to date with the latest patches and security updates. A managed service provider can also monitor and maintain your infrastructure to ensure that patches and updates are applied on a regular basis.

Be More Efficient During Project Implementation
Project implementation can be tricky business, particularly if you don’t have an in-house IT department dedicated to the task. This leaves the responsibility to your in-house team, which can lead to mistakes and other complications. When you can’t complete a project right the first time, you’re looking at additional expenses and more wasted time--not to mention the downtime caused if it’s a sensitive issue that needs immediate attention.

Outsourcing project management to a managed service provider is a great way to be more productive with your in-house team. This ensures that your company has enough assets to handle issues and project implementation at the same time, as well as guaranteeing that the project is completed right the first time.

Make IT Assistance More Accessible
Technology troubles can hold your business back in more ways than one. Even something as simple as not being able to access email can be an issue that wastes time and money. Time that’s spent not being productive due to IT troubles is called downtime, and it’s a major cause of wasted assets for your company.

One of the easiest ways you can minimize downtime is by implementing a help desk solution, where your employees can get the help they need, when they need it. An outsourced IT company can provide an ideal help desk solution, as you can simply give your team a phone number to contact or a ticketing system for when they need assistance.

Does your company want to set some reachable goals? SCW can help. To learn more, reach out to us at (509) 534-1530.