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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.

Smartphones Are at the Center of the Internet of Things

Smartphones Are at the Center of the Internet of Things

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

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Your Network is at Threat from the Inside, Too

Your Network is at Threat from the Inside, Too

It’s no secret that a business’ security is one of its most important considerations. It would seem that there is a daily reminder of this unfortunate fact - but it’s even more unfortunate that many people aren’t aware of where many threats can actually come from. Below, we’ll discuss how some threats start on the inside - as well as what you can do to help stop them.

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Tip of the Week: How to Manage Your Network Profiles

Tip of the Week: How to Manage Your Network Profiles

Your Windows computer has all kinds of different settings that let it connect to different networks. While this might not seem like major difference, it could have a drastic effect on your organization’s cybersecurity. This week’s tip is dedicated to helping you make sure that your network profile is as secure as possible.

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How Alexa Can Become Your Most Valuable Employee

How Alexa Can Become Your Most Valuable Employee

An assistant has long been a greatly desired resource in the office setting. Typically, assistants do all the “grunt work” that the executives don’t have time for. Executives have long relied on a steadfast helper to make their professional lives easier, but capital for additional help may not be there. To counter this, small business owners are now using devices like Amazon’s Alexa to help them manage their busy schedules. You can too! Here’s how.

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Stress Makes Your Employees and Business Suffer

Stress Makes Your Employees and Business Suffer

While the hope is that the office will be a haven of productivity and collaboration, it is also a prime breeding ground for huge amounts of stress. While different people may react differently to stress, it ultimately will hold a business back if left unchecked. In this blog, we’ll explore different kinds of stress, and how you can reduce it in your business.

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Intro to Your Tech: Protocol

Intro to Your Tech: Protocol

Hypertext Transfer Protocol Secure. Transmission Control Protocol/Internet Protocol. File Transfer Protocol. Internet Message Access Protocol. Post Office Protocol. While it may not be outwardly apparent, we certainly rely on quite a few protocols in order to use our computers and more directly, the Internet, as we do. Today, we’ll introduce you to what a protocol actually is.

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5 Basic Steps to Building a Better Backup Strategy

5 Basic Steps to Building a Better Backup Strategy

If you subscribe to Murphy’s Law, you understand why it is so crucial for every business to have a backup solution planned, put into place, and prepared for the worst. However, not every business should go about putting their backup strategy together in the same way. After all, their needs will be different, based on their industry, the data they store, and a variety of other factors.

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Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

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Tip of the Week: How to Keep Your Cabling Under Control

Tip of the Week: How to Keep Your Cabling Under Control

If you’ve spent any time at all looking at the cables that connect and power your business’ technology, chances are that you’re intimidated and confused, to say the least. Having an effective strategy to manage and organize these cables is incredibly important for businesses, as with the right strategy, you can optimize access and connectivity to improve your organization’s operations.

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Why Managed Services Make More Sense

Why Managed Services Make More Sense

Businesses need a lot of services to stay ahead of the competition. The “as a service” model allows businesses to save a lot of money in the long run by making previously inaccessible services much more affordable for the average small organization. We’ll walk you through the value you can take advantage of thanks to the “as a service” model.

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High-End Tech Suggestions for the Small Business

High-End Tech Suggestions for the Small Business

There is certainty in that the small business can benefit from new technology. A problem sometimes rears its head when a business wants to improve their technology all at once and the costs associated with both implementation and downtime start to spike. For the responsible business owner, it has to be a matter of putting need over want, and instituting solutions that will work to build profitability, which will ultimately provide the capital needed to institute new technology. Today, we will look at some technology implementations that many small businesses consider, and how the implementation will bring the best return on investment.

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Tip of the Week: Get Paid Faster with These Invoicing Tips

Tip of the Week: Get Paid Faster with These Invoicing Tips

What’s the point of doing business if you aren’t making money? Processing payments is one of the most critical parts of running a business. To make this easier and more efficient for your company, we recommend working with more effective invoices. This week, we’ll discuss how you can make your invoices more valuable.

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Gmail and the G Suite Get Overhauled with A.I.

Gmail and the G Suite Get Overhauled with A.I.

Google has just completed an overhaul of its G Suite productivity suite in efforts to improve collaboration and make the software more secure. To understand what the marketing giant was looking at, we’ll go through some of the changes they’ve made and explain why the changes were necessary.

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Cyberbullying is a Serious Issue Everywhere

Cyberbullying is a Serious Issue Everywhere

As technology has evolved, so have our capabilities of using it. While this has led to great improvements in how we can live our lives, it has also made it much easier for us to torment and harass one another. This is a huge problem, and growing, so it is important to know how to take a stand against it - both at home, and in the workplace.

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Is Microsoft Teams the Best Option for Your Communication Needs?

Is Microsoft Teams the Best Option for Your Communication Needs?

Communication is a crucial part of any business, which means that a business will require the tools that allow it to communicate effectively. There are many solutions designed to fulfill that precise need with assorted features and functions. One of these tools is Microsoft Teams. Let’s review some of what it has to offer a business user.

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Tech Term of the Week: Blockchain

Tech Term of the Week: Blockchain

For our Tech Terms, we sometimes dig into the inner workings of your computer or other technology hardware, but sometimes we like to dig into details of new or emerging technology that’s taking the industry by storm. Today, we’re doing just that by discussing what a blockchain is and how it works.

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Intro to Your Tech: RAM

Intro to Your Tech: RAM

This week for our Intro to Your Tech series, we’re going inside the heart of the computer. Random Access Memory, better known as RAM, is an important part of your computing experience. RAM is often cited as one of the main components listed when someone is looking to sell a computer, but what is it and what does it do?

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Why You Need to Know the Difference Between “Value” and “Cost”

Why You Need to Know the Difference Between “Value” and “Cost”

There’s no denying that the numbers on an IT invoice can be intimidating, to say the least. However, when making important decisions about your IT, you need to also look deeper than the numbers, to what you are actually going to gain by making one investment over another. This is the difference between comparing cost and comparing value.

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A Brief Rundown of Unified Communications’ Benefits

A Brief Rundown of Unified Communications’ Benefits

Communication is crucial in all walks of life, but especially so in the business world. In order to maintain ideal operations there must be reliable lines of communication connecting each and every employee to every resource they need to accomplish their goals. Unified communications are an excellent way to accomplish this.

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Your Network Infrastructure Needs to be Secured

Your Network Infrastructure Needs to be Secured

If your business isn’t protecting its technology infrastructure, you need to rethink your priorities immediately. After all, hackers aren’t going to wait for your business to secure itself. They will instead seize any easy opportunity to steal your organization’s sensitive data. There are countless threats out there that want to take advantage of your business, or at least see your sensitive data on-sale at the online black market. We’ll walk you through some of the most important factors regarding your organization’s security.

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