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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.

Which is Worse -- a Phishing Attack or a Data Breach?

Which is Worse -- a Phishing Attack or a Data Breach?

In the realm of cyberattacks, a data breach is perceived as one of, if not the biggest threat that a business can face. They are seen as so dangerous, in fact, that threats like phishing attacks are largely disregarded. However, data from a recent study suggests that this is the opposite of what should happen in a decision maker’s mind.

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Tip of the Week: Lost Internet? Don’t Lose Productivity!

Tip of the Week: Lost Internet? Don’t Lose Productivity!

It’s safe to say that most businesses today rely on the Internet, as do most of the humans who work at them. Therefore, when the cable suddenly goes out and their connection is lost, many employees may find themselves struggling with a downtime incident. There can be many causes to a lost Internet connection, with just as many ways to identify and resolve it.

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The Right Analogy Makes Hacking Make More Sense

The Right Analogy Makes Hacking Make More Sense

How often have you started to read something you thought may be valuable to you, only to put it down a few moments later, completely lost because of the use of technical language and industry jargon? The IT industry can be especially guilty of this. However, since this is need-to-know information, we’ve decided to go over a few crucial security concepts by representing your business security with a locked door.

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How to Prevent Office Issues Between Workers of Different Generations

How to Prevent Office Issues Between Workers of Different Generations

One in four Americans is a millennial, which puts their numbers at over 83 million. This means that the generation with the most people in the United States, all 83 million of them, are of the age where the time has come for them to work for a living. This in turn means that there are more workers from this generation than any other.

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Is Telecommuting a Viable Option for Your Business?

Is Telecommuting a Viable Option for Your Business?

Allowing a workforce to operate remotely can provide a business with considerable benefits. However, there is also the risk of falling victim to a few shortcomings that can snag a business and ultimately hurt it. In order to make optimal use of a remote work strategy, there needs to be a conscious effort to minimize these shortcomings. For this week’s tip, we’ll discuss how to do so.

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Are You Prepared for Cyber Threats? Many Businesses Aren’t

Are You Prepared for Cyber Threats? Many Businesses Aren’t

With so many breaches showing up in the headlines and their impact being felt across the world, one would think that businesses of all sizes would do more to protect their data against cybersecurity threats. A recent study has shown that this is unfortunately not the case.

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Are You Guilty of These Careless Security Flaws?

Are You Guilty of These Careless Security Flaws?

Did you know that a surprising number of data breaches are the result of insider threats? Insider threats are defined as data exposure, either malicious by nature or unintentional, that results from the actions of an employee in your workforce. With so many threats out there, it’s easy to forget that some of the most dangerous are right within your walls. How can you keep insider threats from becoming a major problem for your organization?

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We Put the Season’s Newest Smartphones Head-to-Head

We Put the Season’s Newest Smartphones Head-to-Head

With so many smartphones on the market, it can be difficult and challenging to figure out which one works best for your personal use. We’ll provide all of the relevant specs for flagship devices from some of the largest manufacturers in the industry, including what the differences are from older editions of similar devices. Which device do you hope to find in your stocking this holiday season?

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Who’s Responsible for Patches? Everyone!

Who’s Responsible for Patches? Everyone!

Applications and software solutions can be difficult to manage for some businesses. If you don’t have a dedicated IT department that is responsible for deploying patches and security updates, it’s not out of the ordinary to have software that’s not running the latest versions or updates. This presents a major problem in the form of security issues.

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For Business Purposes, VoIP Just Makes Sense

For Business Purposes, VoIP Just Makes Sense

Voice over Internet Protocol, more commonly referred to as VoIP, has quickly become the most practical and efficient choice for a small business’ communication solution. While most businesses using VoIP can share their positive experience with VoIP, some people don’t even know what it is. We’re here to help you thoroughly understand what VoIP is, and point out the many benefits that your organization can stand to gain by implementing VoIP.

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Cortana Toy Pulled Among Security Concerns

Cortana Toy Pulled Among Security Concerns

Smart technologies are becoming more and more prevalent in everyday life. As such, it may not be a bad idea to prepare today’s children for their technology-filled tomorrow. However, as Mattel discovered with their kid-targeted smarthome hub, Aristotle, it is important to make sure that these devices are secure enough to ensure the safety of their youthful users.

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Tip of the Week: Want Faster Wi-Fi? Look To Your Router!

Tip of the Week: Want Faster Wi-Fi? Look To Your Router!

A faster Internet connection seems to always be on a user’s wishlist. Achieving this goal may be in reach, as the hold-up may actually be caused by your router. For this week’s tip, we’ll go through some steps to adjusting your router to speed up your Internet connection.

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The Cloud Can Effectively Be Used For File Sharing

The Cloud Can Effectively Be Used For File Sharing

Businesses today rely on technology, and as a result, their means of getting the resources they need are shifting and advancing. Consequently, cloud-based offerings have become popular because of their capabilities in the workplace. One of these capabilities has become particularly popular due to its utility to businesses: file sharing.

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How Are We Still Unsure of What Makes a Data Breach?

How Are We Still Unsure of What Makes a Data Breach?

Since the first of July 2017, over 10 million records containing personal information have been stolen each day. Are you one of these people? If you’re not, you might know someone who has been affected by these data breaches. Considering how high this rate is, it’s natural that you would want to take steps to protect your personal information, as well as any data stored by your business.

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Tip of the Week: 7 Useful Google Chrome Extensions

Tip of the Week: 7 Useful Google Chrome Extensions

There’s a reason that Google Chrome is the most popular web browser in the world. First introduced to the market in 2008, Chrome’s global market share is nearly 60% and climbing. One of the factors that make Chrome so popular is the ability to add ‘extensions’ to the browser. Primarily developed to enhance user experience through improved functionality or additional features, extensions are small applications that can be added to the browser's tool bar. To continuously create extensions that keep up with the needs of users, Chrome is “free and open source” software. Open source means that Google releases the browser’s source code to developers who are free to use it to develop extensions.

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PINs Distributed By Equifax Increases Risk

PINs Distributed By Equifax Increases Risk

By now, you’ve heard all about the Equifax data breach, which exposed sensitive information of 143 million individuals. To keep this from leading to identity theft and other challenges for these users, many professionals are encouraging them to freeze their credit lines. To do so, a PIN is required, which is something that a hacker can easily take advantage of.

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We Examine What We Know About the New iPhone Models

We Examine What We Know About the New iPhone Models

The iPhone was one of the first major smartphones introduced to the world, and Apple has released so many iterations of it that it’s almost unbelievable how far it has come. In fact, over the past 10 years, so many smartphones and devices have been introduced that it is incredible think that it was one device that started it all.

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Tip of the Week: How To Use Excel To Its Full Potential

Tip of the Week: How To Use Excel To Its Full Potential

Microsoft Office is arguably the most popular document suite in the world. Businesses of all sizes use them extensively in their daily operations. In fact, many employers require potential team members have advanced knowledge of various Office applications in order to qualify for a vacant position. Still, despite being so widely used, only a fraction of users are aware of the application's true capabilities or which features and formulas they could use to make their daily tasks and processes easier to manage.

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ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

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What Does a SMiShing Attempt Look Like?

What Does a SMiShing Attempt Look Like?

Phishing--it’s a threat that tells a tantalizing lie to entrap its target, and one that you’ve likely heard of before. However, as technology has advanced, so have the opportunities that cybercriminals have to leverage phishing attempts. Smartphones, for instance, make it so that you must be aware and on the lookout for SMiShing scams.

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