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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.

Tip of the Week: Email Should Be A Tool--Here’s 3 Ways To Keep It Under Control

Tip of the Week: Email Should Be A Tool--Here’s 3 Ways To Keep It Under Control

Email has been one of the primary correspondence methods for businesses for several years. In addition to communicating with your team, clients, and peers, emails also bring you the latest blog in a subscription, or sales and marketing messages from prospective vendors. With dozens of emails flowing in throughout your day, emails can become a distraction that results in a significant loss of productivity. These three tips can help you cut down on time that you waste when compulsively checking your emails.

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Today’s Students Are Leveraging The Best Of Today’s Tech

Today’s Students Are Leveraging The Best Of Today’s Tech

An educated workforce provides the business world with intelligent prospective employees who want to leave companies better than they were when they arrived. Thankfully, technology has made it even easier to achieve a quality education with concepts such as online learning and live streaming taking the frontlines. How are today’s students utilizing modern technology in the classroom?

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Why Boarding Pass Selfies Are A Really Bad Idea

Why Boarding Pass Selfies Are A Really Bad Idea

Too often, the desire to share an exciting travel destination with the world overrides any security or safety concerns one might have. Even people who are traveling for business will use social media to document their trip as a method of promoting their attendance at the event over social media. This includes photographing and sharing proprietary documents, like boarding passes and passports.

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If You Aren’t Leveraging Managed Services, You’re Leaving Benefits On The Table

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The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services model, businesses no longer do.

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Why Both Halves Of Your Security Are Equally Important

Why Both Halves Of Your Security Are Equally Important

We talk about network security a lot, and for good reason. The majority of today’s businesses rely heavily on their information systems and there is plenty of danger presented by Internet-based threats. However, some organizations spend so much time worrying about cyber threats that they forget that physical threats exist outside the technology plane. Your organization needs to take steps toward securing its on-site premise, as well as the digital space in which your business exists.

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Tip of the Week: Using Word to Create Company Letterhead

Tip of the Week: Using Word to Create Company Letterhead

There’s a lot to be gained by utilizing a company letterhead on your correspondence and other printed materials, especially in terms of company recognition and professional impression. Utilizing Microsoft Word makes it easy to add this detail to your documents. For this week’s tip, we’ll show you how easy it is to create a letterhead in Word.

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The Cloud Is Now Officially In Retail -- Will You Be Next?

The Cloud Is Now Officially In Retail -- Will You Be Next?

Cloud computing has helped many businesses over the past few years. The many benefits it provides have enabled a variety of businesses in many industries to improve their functionality. The retail sector is a prime example of one such industry. Here are a few benefits that the cloud has imparted to those in retail--benefits that your business could enjoy as well.

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Tip of the Week: 4 Ways To Speed Up Your Computer

Tip of the Week: 4 Ways To Speed Up Your Computer

A slow computer is many things, but most of all, it’s an annoying problem to have. When you have work that needs to get done, a slow computer can hold you back from reaching your maximum potential. Do you struggle with technology that’s running at less than maximum efficiency? We’ll discuss some of the ways that you can resolve the issue of a slow computer.

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3 Warning Signs That You Need Technology Management Assistance

3 Warning Signs That You Need Technology Management Assistance

Your business is running as smooth as can be and your employees are performing their day-to-day duties in an admirable fashion. Everything is falling into place as you close in on a project deadline with extra time to spare. In a single moment, however, that all comes crashing down as your server experiences a fatal error, or your workstations start to run sluggishly. If your organization suffers from technology difficulties, how do you approach them?

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Illegal Marketplace On The Dark Web Shut Down

Illegal Marketplace On The Dark Web Shut Down

A Dark Web marketplace known as AlphaBay has been brought down by an international law enforcement effort between the United States, Canada, and Thailand.

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Tip of the Week: How to Customize Your Google Searches

Tip of the Week: How to Customize Your Google Searches

Since its launch in September 1998, Google has basically become the undisputed King of the Internet. Their search engine receives more than 3.5 BILLION searches every single day and has crawled 1.2 billion active websites. With so many websites indexed, finding the information you’re looking for can be a challenge. Luckily, Google has a few features and settings that you can use to customize and refine your search.

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3 Things You Need to Know When Backing Up

3 Things You Need to Know When Backing Up

Your data is a critical part of your business, and as such, needs to be protected. One of the most effective means of doing so is to maintain reliable backups. However, not just any backup will do. In today’s blog, we’ll review what you need to keep in mind in order to successfully maintain a data backup.

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Keep Your Guard Up Against VoIP Fraud

Keep Your Guard Up Against VoIP Fraud

As with all innovative technology, there is only a certain amount of time you’ll have until someone inevitably finds ways to exploit it. One such exploitation of a common technology that has flown under the radar and avoided widespread knowledge by users is VoIP fraud. VoIP fraud is no different than other cybercrime - the exploitation of a network or data to procure ill-gotten gains.

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Tip of the Week: Consider Using Your Own Router

Tip of the Week: Consider Using Your Own Router

Your Internet connection is arguably one of the most important parts of your information systems, but you might find yourself limited by the hardware provided by your Internet service provider (ISP). This could come in the form of a modem-router combination provided by your ISP, which prompts the question of whether or not you really need to use what they provide.

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When Designing A Data Backup Plan, Give Tape A Pass

When Designing A Data Backup Plan, Give Tape A Pass

If you suddenly were to find yourself in a data-loss situation, you would want to have some sort of backup in place to protect your critical data. However, not all backup solutions are the same, and some will do a better job than others at keeping your data safe while remaining convenient to the needs of a business. As an example, let’s compare tape backup to a cloud-based backup and data recovery solution.

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Cracking Multi-Factor Authentication Requires A Lot More Than Guessing A Password

Cracking Multi-Factor Authentication Requires A Lot More Than Guessing A Password

When discussing identity authentication when IT is concerned, the use of passwords is most likely the first thing to pop into one’s mind. However, there are other methods of authentication that may be combined with the use of a password to increase security. This practice is known as Multi-Factor Authentication, or MFA, although it is also called Two-Factor Authentication, or 2FA.

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Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Do you use Google Drive as your preferred productivity suite and cloud storage system? You might be surprised that there are ways to take advantage of Google Drive that you may not have even heard of before. We’ll walk you through some of these tips and how you can take full advantage of them to get more out of your workday and increase productivity.

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Misconfigured Database Almost Suplexes the WWE

Misconfigured Database Almost Suplexes the WWE

If you’re a fan of the spectacle put on by World Wrestling Entertainment, Inc., you may find yourself pinned thanks to an error made in some of their databases. This error allowed personal information from three million users to be accessed by anyone who knew where to look.

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Will These Gadgets Make An Appearance In Your Office?

Will These Gadgets Make An Appearance In Your Office?

Sometimes improving your business’s operations is as simple as finding a couple of cool gadgets to implement in your office. Here are three of the coolest that we could find that also have practical functionality for your office workers.

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Tip of the Week: Five Programs No User Should Be Without

Tip of the Week: Five Programs No User Should Be Without

There are countless applications and programs available for your business’ workstations, but do you know which ones you absolutely shouldn’t be without? You’ll want to make sure that you have the following programs installed on your business’s workstations. Doing so can drastically improve productivity and efficiency.

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