To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business considerations.
An efficient business is one that doesn’t encounter much downtime, which means that your team needs tools that are reliable and well-maintained. When it comes to technology solutions, this generally means that your upgrades are all applied.
During a busy business day, the opportunity to apply these upgrades may not readily present itself, and so these upgrades would be neglected under ordinary circumstances. With a managed service provider on your side, you can rely on them to remotely apply these updates after hours. As a result, you get the benefits of up-to-date solutions without sacrificing your productivity to get them.
Furthermore, with more IT resources available to you from an MSP’s team, you can accomplish more in terms of IT improvements without giving up your necessary support.
Take a moment and consider the list of business responsibilities you, as the business leader, are ultimately responsible for. Do you really need the added burden of overseeing all the IT that permits your business to operate? Of course not. In your position, you have enough to worry about.
An MSP can step in and take over the management of your essential technology solutions. This allows your operational staff to accomplish more throughout their day and frees up any internal resources you do have dedicated to your IT to seek out additional opportunities for your business to use to its advantage. This is closely tied to our next point:
Which scenario makes more financial sense to you…maintaining an internal team to cover both your internal support needs and your IT growth strategy (only to most likely have these internal support needs overshadow the growth strategy), or maintaining an internal team to focus on growth while outsourcing these support needs for a predictable monthly cost?
The smart money is on the second option, which is precisely what working with a managed service provider delivers to businesses.
Finally, most businesses today rely on data – a lot of this data belongs to their clients and customers, who have entrusted these businesses to act as custodians to it. Considering this, there needs to be significant security in place to protect it properly. Resultantly, government legislation has commonly designed and enacted requirements that businesses in operation need to meet, such as the Health Insurance Portability and Accountability Act, the General Data Protection Regulation, and the California Consumer Privacy Act. These kinds of rules exist for every industry, and so any kind of business needs to be prepared to deal with them. A good MSP can assist with that as well.
Reach out to SCW to learn more about these considerations, as well as the many other ways our team can help your business accomplish more. Give us a call at (509) 534-1530 today!
About the author
Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.
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