When you decided to start a business, did you ever think that there were so many angles to cover? From the core work that goes on to all the small seemingly mundane details that you have to acknowledge, there is so much work that, for the small business owner, it can be extraordinarily difficult to cover all the bases. This is doubly true when it comes to your company’s technology. If you don’t have the technical expertise to manage your company’s technology, and you don’t have the financial resources to hire a dedicated IT administrator, then you need another option.
There are solutions for this conundrum. One is to take time to learn what you can about information systems to be able to troubleshoot issues, another is to call a computer repairman to handle the bigger jobs, or you completely cover your business’ top-to-bottom technology support needs and save money with a managed services provider like SCW. The choice is yours, and both strategies have their benefits, but in order to get the most out of your company’s IT, you absolutely need to consider what you are capable of and what your time is worth.
Self Support
Business technology can be the most frustrating of problems. There are hardware failures, software license lapses, malware, user negligence, and other detrimental situations that produce downtime and cost organizations crucial productivity.
Perhaps you may have some training managing and maintaining information systems from a trade school or college, or, you may autodidactically tackle the subject to learn the ins and outs of network and infrastructure design, deployment, and support. Wherever your knowledge lies, you have to make certain contingencies that will take you away from the day-to-day operation of your business if an IT problem arises.
Is It Worth It?
From a cost standpoint, you can’t legitimately argue with the price, until you realize that much of your IT management and maintenance pulls you away from the core functions of your business, your customers, and the leadership of your staff. Once you add your personal cost (in man hours) to the total cost of IT maintenance, you might realize that self-serve IT support isn’t the ideal way to handle SMB technology management. It’s more cost-effective to have an outsourced IT provider handle your day-to-day issues.
SCW can provide your organization with the IT assets you need without adding several new salaries to your budget or taking away from time required to run your business. After all, the time that you spend managing your business is important. Furthermore, you can’t focus on running your business and maintaining technology at the same time--doing so is likely to tire you out, and when you’re exhausted, mistakes happen.
To avoid these issues, simply outsource your IT to SCW. We can keep your technology working properly so you can keep your operations moving forward. To learn more, reach out to us at (509) 534-1530.
About the author
Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.
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