Downtime is often associated with losing power or an Internet connection, but in reality, it’s far more than just that. It’s any situation where your team cannot perform their duties as expected, and it can be extremely costly if it’s not addressed. Here are some ways you can address these situations.
Nobody who relies on IT to do their job relishes downtime. When the clock is ticking towards the deadline for a project and suddenly the network disconnects, the stress levels of everyone involved spike upwards. What’s worse is when some part of the company infrastructure is down for a time longer than a few minutes--at that point the business is at risk of losing revenue, repute, and if the outage is severe enough, its ability to remain open.
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