Tip of the Week: Getting the Most Out of Your POS System

If your business is in retail, you’re going to need technology that makes it easier to function. In many cases a Point-of-Sale (POS) system--or a Point-of-Purchase system--is the right tool. The POS system looks as though it is a common device you would see in most retail or service businesses. POS platforms are available for more than just retail businesses, but it is in retail that the solution really shines. Today, we’ll take a look at the benefits a POS system will bring your company and how to ensure that your solution is right for your business.

There are a limited amount of considerations that any business has to make to get the technology it needs to be more efficient and productive. In retail, judgements are whittled down further. It all comes down to the following variables:

Cost

Retail POS systems can range from featureless and inexpensive to elaborate and expensive. You will want to look for value, but you will typically get what you pay for. The cost of a POS system should eventually pay for itself. The expensive ones, while allowing for higher security, more features, and better data analysis, may not be right for your company. It really comes down to understanding the traffic your business gets and how to properly manage its needs over time with a single solution.

Integration and Implementation

Your company may outgrow its POS as your clientele changes, which is why you should want a system that can grow as you do. Larger POS systems can manage most retail computing needs, including real-time inventory management, third-party systems such as customer pagers, human resource functions like scheduling and payroll, and much more. This is really a benefit for the security of your business as well. Integrated CCTV and access control systems bring a layer of security that simply isn’t possible with more antiquated solutions. 

Analytics

Knowing where you stand is important for any business, but for the retail establishment it is more crucial than ever. POS systems allow for thorough reporting to help managers and business owners better understand trends and know which products move better than others. Some POS come equipped with a CRM built-in, but most integrate with your line of business programs, giving a reliable look at the overall health of the business.

Support

When rolling out a POS system, support for that system is a big deal. If you rely on the IT professionals at SCW to ensure that your business’ technology is indeed working for you and not against you, you can gain the peace of mind to know that you are making the right decisions. Our experts can help with any IT-related task whether that be supporting the technology through comprehensive monitoring or adding technology to your business to keep it more secure and efficient.

For more information, call us today at (509) 534-1530.