UTM, BDR, RMM: How Can These Tech Acronyms Help Your Business?

The IT industry is filled with acronyms. We use plenty of them because it’s more efficient. However, if you’re looking for technical assistance, it would be beneficial to know exactly what we are talking about and why it’s so important. Here are three common phrases that you’ll hear in the world of IT, and what each of them means for the small business owner.

UTM (Unified Threat Management)
A Unified Threat Management tool is one of the most important ways that an organization can protect its infrastructure. When it’s used in this form, a UTM is usually a hardware-based security solution that combines several common measures into one convenient package. Included is an enterprise-level firewall, antivirus, spam blocking, and content filtering solution. All of these combined make for an effective way of blocking attacks your business would encounter.

A UTM is one of SCW’s network security solutions, and certainly one that any SMB should implement as soon as possible. By taking a preventative approach to network security, you can mitigate the majority of threats before they even become a problem. This saves you the trouble of eliminating them after they have established themselves on your infrastructure and made themselves comfortable.

BDR (Backup and Disaster Recovery)
BDR doesn’t want to ask the question of “if” you suffer from a disaster, like a flood or a fire, and instead asks “when.” BDR is an effective tool for business continuity prolonging the life of your business in the face of disasters. Moreover, BDR allows for quick and almost instantaneous recovery, as your data is backed up in the cloud where it can be restored and accessed by any Internet-connected device.

RMM (Remote Monitoring and Management)
RMM tools are frequently used by IT service providers to offer remote assistance when it’s needed. These types of tools allow administrators to remote into your technology solutions without an on-site visit, which is great when you need help in a pinch.

That’s not the end of the benefits, though. Since most problems can be resolved without the need for an on-site visit, you wind up saving even more on technology maintenance in the long run. Plus, since you have IT administrators monitoring your network infrastructure in real time, problems could pop up and be resolved before you even know they are there.

For more clarification on what some of our services do for your organization, please reach out to us at (509) 534-1530. We promise to do all that we can to be as clear and transparent with our communications as possible!