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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.

Using Windows Hello to Add Security

Using Windows Hello to Add Security

Authentication is a tricky thing for businesses. While people want to be secure, they also want to make that security as convenient as possible. Developments involving solutions like Windows Hello, a biometrics authentication system used by Microsoft, have been pushing this trend forward. Let’s take a look at Windows Hello and see what kinds of authentication features it brings to the table.

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How Will Android Apps Work on Windows 11?

How Will Android Apps Work on Windows 11?

With the news that Android applications will be available on Windows 11, users can expect to find Android apps available for download… with a few terms and conditions to apply. Let’s look at how this integration is poised to be shaped, and why it may not be all that it is cracked up to be.

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Tip of the Week: Optimize Your Wi-Fi with These Practices

Tip of the Week: Optimize Your Wi-Fi with These Practices

Wi-Fi is a very important component in the modern office, which makes it critical that it operates well. Let’s go over a few tips to help you get the highest available speeds out of your business’ wireless connection. 

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ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered.

The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops.

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Making Solid Technology Decisions will Help You Build the Business You Want

Making Solid Technology Decisions will Help You Build the Business You Want

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. In fact, you’ve been using all of the standard fare for business technology, such as computers, server units, and networking components for quite some time. All technology must eventually be replaced though, so it’s critical that your company has an established approach to make this happen in the most seamless and least stressful way possible.

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Information Technology Can Be Used to Improve the Customer Experience

Information Technology Can Be Used to Improve the Customer Experience

The people who make use of your products or services, be they clients or customers, are the ones who keep your business afloat. Therefore, you must do your part to ensure that they are happy and satisfied with your business. Thankfully, the right technology can make doing such a thing much easier. Let’s explore some of the opportunities your business has to improve the customer experience through the use of innovative IT solutions.

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Let’s Look at Some of the Software Every Business Needs

Let’s Look at Some of the Software Every Business Needs

All businesses utilize software to a certain extent, but not all companies have the same needs. That being said, there are certain types of software that all businesses can benefit from, regardless of industry or service offerings. We’ve put together a list of business software solutions that companies can utilize to improve operations.

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Make Sure Your Mobile Device Management Platform Has These Features

Make Sure Your Mobile Device Management Platform Has These Features

Your mobile device management strategy is going to bleed into every other part of your business, especially in the realms of security and productivity. It is of critical importance that you ensure that your mobile device management platform is working toward your company’s operational goals, but it can be challenging at times to look at this type of technology with its many complications. Let’s dive into what makes for a solid MDM platform.

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Best Ways to Get the Most Out of Your Point of Sale System

Best Ways to Get the Most Out of Your Point of Sale System

Many small businesses that provide goods or services have a Point of Sale, or POS, as the primary workstation. As such, many of the business’ core processes run through it. These systems have a plethora of great features that are built right into them, and if you fail to take advantage of them, you could be wasting valuable time and resources.

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A Few Tips for Securing Your Email Server

A Few Tips for Securing Your Email Server

All businesses rely on email, but we will admit that it’s not the sexiest technology solution out there. It’s more of a necessity rather than something you might get excited about implementing for your company. Still, this does not lessen its importance, so you should give it the same care you would any other aspect of your business’ IT infrastructure.

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A Rant About Why It’s Important to Lock Your Computer

A Rant About Why It’s Important to Lock Your Computer

When it comes to network security, there is a lot that can go wrong for your business and countless solutions that you can implement to combat them. However, there are small practices that you can implement on a daily basis to improve security as a whole, so if your collective staff can implement this one easy trick, you might be surprised by how beneficial it can be for your network’s security. This practice? Locking your computer.

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4 Options for Your Business' Communication Infrastructure

4 Options for Your Business' Communication Infrastructure

Businesses depend on their communication infrastructures to work with clients, vendors, and their staff. Depending on the specific needs of the company, a business might implement any number of communication solutions, all of which have various strengths, weaknesses, and uses. We’ll walk you through some of the most common communication solutions, as well as why you might want them for your company.

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Breaking Down Mobile Device Management

Breaking Down Mobile Device Management

With so many companies forced to transition to remote technology, it’s no wonder that many questions regarding the use of mobile technology—particularly laptops and smartphones—have risen to the surface. This is especially the case for data sharing between devices and privacy. Let’s take a look at the mobile device’s role in the remote workplace, as well as how many companies have chosen to ensure that they are not putting their data on the line with them.

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3 Technologies That Could Have Business Applications in the Future

3 Technologies That Could Have Business Applications in the Future

Being future-minded means that you are always on the lookout for the next big thing and how it might affect your business, be it technology or otherwise. Many developing technologies might seem like they will never see the light of day, but the reality is that many of them do have the potential to see business applications in some capacity. Let’s take a look at some of these oddball concepts and how they might transition to business use in the future.

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Taking a Peek at the Technology Behind Streaming

Taking a Peek at the Technology Behind Streaming

Let’s face it: with so (so) many streaming platforms now available for us to binge a trendy show or revisit a favorite movie on, technology and entertainment have become inexorably linked. When you really think about it, the technology that makes these streaming services possible is truly impressive. Let’s go over this technology together.

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What You Should Know When Disposing of Connected Devices

What You Should Know When Disposing of Connected Devices

Unfortunately, technology does not last forever, and today’s culture of upgrades means that users of smartphones and other devices are constantly updating even when they don’t need to. This practice can extend to businesses, too. Businesses need to have a strategy in place that they can use when it is time to upgrade from older devices, including the way that you dispose of them. Here is how you can effectively dispose of your older connected devices without sacrificing the environment and your data privacy/security.

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Need to Cut Costs? Switch to VoIP

Need to Cut Costs? Switch to VoIP

VoIP, the shortened form of Voice over Internet Protocol, can be considered the latest and greatest in telecommunication, a solution that is far superior to traditional landlines. Some businesses have embraced this technology with open arms, whereas others still cling to their landlines like their lives depend on it. At the end of the day, relying on your landline when a better solution exists is no different from throwing money away.

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How to Keep a Disaster from Ruining Your Business

How to Keep a Disaster from Ruining Your Business

When we discuss business continuity, the generalization “disaster” could mean just about anything that halts normal business operations. How does your organization respond to an actual disaster, one that can potentially destroy your business completely? Let’s take a look at some of the ways your organization can prepare for these circumstances to keep your organization from an unfortunate demise.

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4 Reasons to Get Rid of Your Landline Telephone

4 Reasons to Get Rid of Your Landline Telephone

Your landline telephone may have once been a prominent part of your business’ communication infrastructure, but chances are that it’s fallen on hard times since you last used it. In fact, you might be surprised to find that there are quite a few arguments against using a landline for your organization’s phone system, especially with more modern tools eclipsing it in usefulness.

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Virtualization Can Help Substantially Reduce Computing Costs

Virtualization Can Help Substantially Reduce Computing Costs

Businesses use a lot of technology to keep themselves competitive and operationally efficient. One way that organizations use to make their technology infrastructure more accessible is through the use of virtualization. Let’s discuss what virtualization is, how it benefits businesses, and some examples of how you might consider leveraging virtualization to your company’s benefit.

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