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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Preventing Business Sabotage? Trust No One, Verify Everyone

Preventing Business Sabotage? Trust No One, Verify Everyone

Cybersecurity is a complicated beast. Not only do you have to be sure that you’re protected from threats coming from outside your business, there are also a few very real threats that can originate from inside your business, too. Both are critical to prevent, which can be quite effectively accomplished via a zero trust approach to your security.

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Using the Eisenhower Matrix Can Keep Attention on Critical Tasks

Using the Eisenhower Matrix Can Keep Attention on Critical Tasks

The modern worker has a lot of challenges and one of them is a laundry list of tasks to accomplish. For this reason, it’s best to have a plan for tackling your to-do list. One of the most effective ways to prioritize tasks is through what is called the Eisenhower Matrix. Inspired by a speech given by the former President of the United States and the Supreme Commander of the Allied Expeditionary Force in World War II, the Eisenhower Matrix simplifies complex task lists to make getting through them more effective. Let’s take a look at how it works.

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One Big Problem Many Businesses Have: Unnecessary Meetings

One Big Problem Many Businesses Have: Unnecessary Meetings

Oh, the afternoon meeting, the woe of many office workers around the world. Sometimes they are fine, but other times, it’s very clear that they are not always an effective use of your time. Despite this, there is still a heavy emphasis on meetings in the workplace, to the point where some employees feel that their time is being wasted and misused as a result—a premise that is supported by surveys and research.

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Critical Thinking is Crucial to Solid IT Management

Critical Thinking is Crucial to Solid IT Management

One thing that will always be useful in business and in life is the ability to think critically. You might find that it’s even more helpful when considering decisions related to your IT infrastructure, too. Let’s go over how you can foster these skills within yourself and your employees.

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Instead of Killing Remote Work, You Should Make It More Flexible

Instead of Killing Remote Work, You Should Make It More Flexible

Since it was—somewhat by necessity—implemented by many businesses a few years ago, many of these same businesses have been quick to abandon remote and hybrid approaches to work. If you are considering this return, we implore you to reconsider—in fact, we’d urge you to lean into further expanding the capabilities of remote and hybrid workers.

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3 Ways Your Business is Wasting Money on Technology

3 Ways Your Business is Wasting Money on Technology

Wasting money is a major problem regardless of the kind of business you run. Technology can do a lot to stretch your dollars, but it can also be the cause of waste. This week, we thought we’d identify three ways that your business could be wasting significant money on your IT. 

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What Do You Think About a Four-Day Workweek?

What Do You Think About a Four-Day Workweek?

There are many proponents of the four-day workweek, so many to the point where it is actively being implemented to determine if it is as successful of a strategy as it is in theory. You might be surprised to hear that it is, in fact, a successful business model, and there are studies to back it up.

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Hybrid Teams Often Don’t Get the Benefits of Company Culture

Hybrid Teams Often Don’t Get the Benefits of Company Culture

Both in-house and remote operations have their places in the work environment, and many companies have opted to combine the two to create a hybrid workplace. While this too has made a world of difference for all kinds of businesses, others have found that it lacks the inclusivity that a modern workplace demands. Let’s take a look at the cause of this.

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As Business Risks Change, So Too Must Our Cybersecurity

As Business Risks Change, So Too Must Our Cybersecurity

As the technology we use in business and in life has advanced, the threats that target it have done the same and then some. Let’s take a few minutes to discuss these threats and what you need to do to protect yourself.

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Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Burnout is a very real thing, and it can lead to your employees becoming disengaged in their work in more ways than one. Their performance can suffer, but so too can their adherence to your workplace policies—policies like cybersecurity. Let’s take a look at the idea of cybersecurity burnout at all levels, whether it’s for your average employee or your IT workers.

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Making Up for the Shortcomings in a Hybrid Work Strategy

Making Up for the Shortcomings in a Hybrid Work Strategy

Remote operations were the norm for some time during the pandemic, but now, hybrid operations have largely taken over fully-remote operations. The unfortunate fact of this change, however, is that your employees in the office are getting more out of meetings. Let’s discuss how you can make meetings more equitable for everyone involved, both remote employees and in-house staff.

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How to Equalize Hybrid Inequity

How to Equalize Hybrid Inequity

While remote operations have somewhat given way to hybrid operations, this does not mean that your employees working remotely are having an easier time—particularly when they are participating in meetings with both in-house and remote participants. Let’s delve into how you can ensure that these meetings remain equitable for everyone involved.

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Is Standing During the Workday as Beneficial as You’ve Heard?

Is Standing During the Workday as Beneficial as You’ve Heard?

Standing desks have become quite popular, especially as people grow more health-conscious post-pandemic. These desks are a little on the pricey side, so you might be wondering if they are really worth the investment. Can the benefits make implementation worthwhile for standing desks? The answer might surprise you.

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Is There Really Anything to a Four-Day Work Week?

Is There Really Anything to a Four-Day Work Week?

Picking up on the fact that the workplace is changing isn’t exactly difficult nowadays—the past few years of remote work and mass resignations have made it abundantly clear that today’s employees are looking for more control in terms of balancing their work lives with their personal ones. One means of doing so that has gained steam is the idea of a shorter workweek.

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Preparing for the Worst Means Prioritizing Strong Data Recovery

Preparing for the Worst Means Prioritizing Strong Data Recovery

No matter where your business calls home, it will be vulnerable to some sort of disaster, whether it’s a natural disaster that wipes your office off the map or a cyberattack that cripples your data infrastructure. You don’t have to resign yourself to this fate, though; with the appropriate tools, your business can survive just about anything and keep operations going even under the worst circumstances.

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Has a Return to the Office Led to Some Employees Leaving Permanently?

Has a Return to the Office Led to Some Employees Leaving Permanently?

The past few years have seen major shifts in the workforce, and not the kind that employers ever want to see. More people than any other time have willingly left their places of work, with social media hashtags like “#quittingmyjob” and “#quitmyjob” getting hundreds of millions of views. Let’s consider why this is, and what you can do to keep your employees engaged  

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When Santa’s Workshop Has IT Troubles, They Know Who to Call

When Santa’s Workshop Has IT Troubles, They Know Who to Call

We work with a lot of businesses, but one in particular may surprise you. Let’s talk about how our services made a certain organization’s critical processes a lot easier to manage during their busiest time of year:

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The Major Takeaways from the Big Facebook Outage of 2021

The Major Takeaways from the Big Facebook Outage of 2021

Unless you live under a rock and somehow missed it, Facebook experienced an outage, an inconvenience that kept users from accessing its services all over the world. Perhaps to your surprise, the real ramifications of this outage have nothing to do with people not being able to share pictures of their cats or yell at each other in the comments.

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