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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Making Up for the Shortcomings in a Hybrid Work Strategy

Making Up for the Shortcomings in a Hybrid Work Strategy

Remote operations were the norm for some time during the pandemic, but now, hybrid operations have largely taken over fully-remote operations. The unfortunate fact of this change, however, is that your employees in the office are getting more out of meetings. Let’s discuss how you can make meetings more equitable for everyone involved, both remote employees and in-house staff.

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How to Equalize Hybrid Inequity

How to Equalize Hybrid Inequity

While remote operations have somewhat given way to hybrid operations, this does not mean that your employees working remotely are having an easier time—particularly when they are participating in meetings with both in-house and remote participants. Let’s delve into how you can ensure that these meetings remain equitable for everyone involved.

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Everything You Need to Know to Protect Your Business from Shadow IT

Everything You Need to Know to Protect Your Business from Shadow IT

Shadow IT is a big problem in today’s business, but not a lot of people know about it. As powerful as technology can be if it is left unmonitored, it can run into problems. Shadow IT is unmonitored technology because it is brought onto a network without an IT administrator’s knowledge. Today, we talk a little bit about fighting shadow IT and how to get your staff on board.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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How Video Conferencing Proves Its Value to Businesses

How Video Conferencing Proves Its Value to Businesses

When so much to do with business nowadays relies on collaboration, it only makes sense that the solutions that enable this kind of cooperation would be seen as assets. Take video conferencing solutions - while many of their benefits may seem obvious, they have additional impacts that may not be initially apparent. Let’s review some of these benefits.

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